Multichannel Merchant’s Top Commerce Platform Providers index is a searchable online database/directory for merchants looking for expert commerce platform providers.
Search to see each service provider’s featured capabilities, ideal client types, equipment and systems, contact information and more.
Multichannel Merchant's
Top Commerce Platform Providers
3DCart
3DCart
3DCart
Website: http://www.3dcart.com
Contact: Cristina Talucci
Customer Information:
Total Number of Supported Installations: 17,000
Total Number of Installations on current Version: 17,000
Percent of U.S. vs. international customers: 70%
Percent of customers doing at least 15% retail: 16%
Percent of customers that are primarily ecommerce: N/A
Percent of customers that are omnichannel: 67 %
Average SKU Count: 12,000
B2B/B2C Customers: 27%/52%
System Information
Full Off the Shelf solution or Customization Required: Full Off-the-Shelf Solution
Cloud-based, Installed or Both: Cloud-based
System Features:
Integrated Shopping Cart: Yes
Integration with OMS: Yes
Integration with WMS: No
Integration with CRM: Yes
Support for real-time web order import: Yes
Support for personalized offers: Yes
Support for continuity fulfillment: Yes
Support for auto replenishment: Yes
Support for in-store pickup: Yes
Support for ship-from-store: Yes
Support for ship-to-store: Yes
Mobile app: Yes
Mobile app: built with responsive/adaptive design: Yes
Third-party site feeds (marketplaces?): Yes
Fulfillment functionality: Yes
Supports single view of inventory across all sources (DCs, stores, marketplaces, vendors, etc.): Yes
Support for international currencies? Yes
Support for payment platforms (PayPay, Apply Pay, etc.): Yes
Support for non-US addresses: Yes
Ability Commerce
Ability Commerce
Ability Commerce
Web: www.abilitycommerce.com
Contact: Mary Phillips
Customer Information:
Total Number of Supported Installations: 25
Total Number of Installations on Current Version: 20
Average SKU Count: 300K
Average number of orders processed per day (all customers): 300
B2B/B2C customers: 15%/85%
Percentage of U.S. vs. international customers: 90%
Percentage of customers doing at least 15% retail: 100%
Percentage of customers that are primarily ecommerce: 100%
Percentage of customers that are omnichannel: 100%
System Information:
Is it cloud-based, installed or both? Both
Full off-the-shelf solution or customization required?
Customization
System Features:
Integrated shopping cart: YES
Integrated accounting module: Proprietary API to financial systems
Support for real-time web order import: YES
Support for personalized offers: YES
Support for continuity fulfillment: YES
Support for auto replenishment: YES
Support for in-store pickup: YES
Support for ship from store: YES
Support for ship to store: YES
Built-in OMS functionality: YES
Integration with OMS: YES
Integration with WMS: YES
Integration with WCS: NO
Integration with CRM: YES
Mobile app: Adaptive
Built with responsive/adaptive design? Adaptive Design
Third-party site feeds (marketplaces): Yes
Fulfillment functionality: YES
Supports single view of inventory across all sources (DCs, stores, marketplaces, vendors, etc.): YES
Support for international currencies: YES
Support for payment platforms (PayPal, Apple Pay, etc.): YES
Support for non-U.S. addresses: YES
Agiliron
Agiliron
Agiliron
Web: www.agiliron.com
Contact: Agiliron Sales
Customer Information:
Total Number of Supported Installations: 1,200
Total Number of Installation on Current Version: 1,200+
Average SKU Count: 2,000
B2B/B2C customers: 30%/30%
Average Orders Processed Per Day: 200/ customer
Percentage of primarily B2B customers: 30%
Percentage of B2C customers: 30%
Percentage of U.S. -vs- international customers: 90% US, 10% international
Percentage of Customers doing at least 15% retail: 50%
Percentage of customers that are primarily ecommerce: 30%
Percentage of customers that are omnichannel: 85%
System Information
Full off-the-shelf solution or customization required?: Off-the-shelf, Customization available
Is it cloud-based, installed or both?: Cloud-based only
System Features:
Support for auto replenishment: YES
Support for in-store pickup: YES
Support for ship from store: YES
Support for ship to store: YES
Built-in OMS functionality: YES
Integration with OMS: YES
Integration with WMS: YES
Integration with WCS: NO
Integration with CRM: YES
Shared database for web, call center, stores: YES
Mobile app: Responsive
Built with responsive/adaptive design? YES
Third-party site feeds (marketplaces): YES
Fulfillment functionality: YES
Supports single view of inventory across all sources (DCs, stores, marketplaces, vendors, etc.): YES
Support for international currencies: YES
Support for payment platforms (PayPal, Apple Pay, etc.): YES
Support for non-U.S. addresses: YES
Big Commerce
Big Commerce
Big Commerce
Web: https://www.bigcommerce.com/
Contact: Leo Castro
Customer Information:
Total Number of Supported Installations: N/A
Total Number of Installation on Current Version: N/A
Average SKU Count: N/A
Percentage of B2B Customers – N/A
Percentage of B2C Customers – N/A
Average number of orders processed per day (all customers): N/A
Percentage of U.S. vs. international customers: N/A
Percentage of customers doing at least 15% retail: N/A
Percentage of customers that are primarily ecommerce: N/A
Percentage of customers that are omnichannel: N/A
System Information:
Full off-the-shelf solution or customization required? Full, off-the-Shelf
Is it cloud-based, installed or both? Cloud-Based
System Features:
Integrated shopping cart: Yes
Integrated accounting module: Yes
Support for real-time
web order import: Yes
Support for personalized offers: Yes
Support for continuity fulfillment: Yes apps
Support for auto replenishment: Yes apps
Support for instore pickup: Yes
Support for ship from store: Yes
Support for ship to store: Yes
Integration with OMS: Yes
Integration with WMS: Yes
Integration with WCS: Yes
Integration with CRM: Yes
Built with responsive/adaptive design?: Yes
Third-party site feeds (marketplaces): Yes
Fulfillment functionality: Yes
Supports single view of inventory across all sources (DCs, stores, marketplaces, vendors, etc.): Yes apps
Support for international currencies: Yes
Support for payment platforms (PayPal, Apple Pay, etc.): Yes 60+gateways
Support for non-U.S. addresses: Yes
Celerant Technology
Celerant Technology
Celerant Technology
Web: https://www.celerant.com/
Contact: Michele Salerno
Customer Information:
Total Number of Supported Installations: 380
Total Number of Installations on Current Version: 195
Average SKU Count: 250,000
Percentage of primarily B2B customers: 10%
Percentage of primarily B2C customers: 90%
Percentage of U.S. vs. international customers: 90% vs 10%
Percentage of customers doing at least 15% retail: 100%
Percentage of customers that are primarily ecommerce: 5%
Percentage of customers that are omnichannel: 70%
System Information:
Full off-the-shelf solution or customization required? Full off-the-shelf with customization offered
Is it cloud-based, installed or both? Both
System Features:
Integrated shopping cart: Yes
Integrated accounting module: Yes
Support for real-time web order import: Yes
Support for personalized offers: Yes
Support for continuity fulfillment: Yes
Support for auto replenishment: Yes
Support for in-store pickup: Yes
Support for ship from store: Yes
Support for ship to store: Yes
Built with responsive/adaptive design? Yes
Third-party site feeds (marketplaces): Yes
Fulfillment functionality: Yes
Supports single view of inventory across all sources (DCs, stores, marketplaces, vendors, etc.): Yes
Support for international currencies: Yes
Support for payment platforms (PayPal, Apple Pay, etc.): Yes
Support for non-U.S. addresses: Yes
Circle Commerce
Circle Commerce
Circle Commerce
Web: www.circlecommerce.com
Contact: Frank Hanshaw
Customer Information:
Total Number of Supported Installations: 75
Total Number of Installations on Current Version: 20
Average SKU Count 10,000
Average Number of orders processed per day (all customers): 3,000
Percentage of primarily B2B Customers: 10%
Percentage of primarily B2C Customers: 70%
Percentage of customers that are primarily ecommerce: 20
Percentage of customers that are omnichannel: 80
Percentage of U.S. -vs- International customers: 100% US
Percentage of customers doing at least 15% retail: O
System Information
Full off-the-shelf solution or customization required?: Both
Is it cloud-based, installed or both? Both
System Features
Integrated shopping cart: No
Support for real-time web order support: yes
Support for personalized offers: Yes
Support for continuity fulfillment: Yes
Support for auto replenishment: Yes
Support for in-store pickup: Yes
Support for ship-from-store: Yes
Support for ship to store: Yes
Built-in OMS functionality: Yes
Integration with OMS: Yes
Integration with WMS: Yes
Integration with CRM: Yes
Mobile App: N/A
Built in responsive/adaptive design? N/A
Third-party site feeds( marketplaces) Yes
Fulfillment functionality: Yes
Supports single view of intentory across all sources ( DCs, stores, marketplaces, vendors etc.) : Yes
Support for international currencies: Yes
Support for payment platforms (PayPal, Apple Pay, etc.): Yes
Support for non-U.S. Addresses: Yes
CommerceV3 Inc.
CommerceV3 Inc.
CommerceV3 Inc.
Web: www.commercev3.com
Contact: Theresa Packard
Customer Information:
Total Number of Supported Installations: 321
Total Number of Installations on Current Version: 321
Average SKU Count: 4,580
Average number of orders processed per day (all customers): 11000
Percentage of primarily B2B customers: 6%
Percentage of primarily B2C customers: 84%
Percentage of U.S. vs. international customers: 90%
Percentage of customers doing at least 15% retail: 60%
Percentage of customers that are primarily ecommerce: 40%
Percentage of customers that are omnichannel: 60%
System Information
Full off-the-shelf solution or customization required? off the shelf with some customization
Is it cloud-based, installed or both? Cloud based
System Features
Integrated shopping cart: Yes
Support for real-time web order import: Yes
Support for personalized offers: Yes
Support for continuity fulfillment: Yes
Support for auto replenishment: Yes
Support for in-store pickup: Yes
Support for ship from store: Yes
Support for ship to store: Yes
Built-in OMS functionality: No
Integration with OMS: Yes
Integration with WMS: Yes
Integration with CRM: No
Mobile app: Yes
Built with responsive/adaptive design? Yes
Third-party site feeds (marketplaces): Yes
Displays all sizes/colors for each SKU in order entry: Yes
Fulfillment functionality: No
Supports single view of inventory across all sources (DCs, stores, marketplaces, vendors, etc.): No
Support for international currencies: Yes
Support for payment platforms (PayPal, Apple Pay, etc.): Yes
Support for non-U.S. addresses: Yes
Deck Commerce
Deck Commerce
Deck Commerce
Web: www.deckcomerce.com
Contact: Jackie Breen
Customer Information
Total Number of Installations: 18
Total Number of Installations on Current Version: 12
Average SKU Count: 100 SKUs
Average number of orders processed per day (all customers): 4,500
Percentage of primarily B2B customers: 0%
Percentage of primarily B2C customers: 90%
Percentage of U.S. vs. international customers: 50/50 (Most customers are selling US and International)
Percentage of customers doing at least 15% retail: 90%
Percentage of customers that are primarily ecommerce: none – all customers have retail locations and/or sell through wholesale
Percentage of customers that are omnichannel: 50%
System Information:
Full off-the-shelf solution or customization required? Out of the Box version is available with customization
Is it cloud-based, installed or both? Cloud Based
System Features
Integrated shopping cart: Our distributed order management solution integrates with Salesforce Commerce Cloud and other front-end consumer channels
Integration with WMS: Yes
Integration with CRM: Yes
Support for real-time web order import: yes
Support for personalized offers: Our DOM can handle the workflows related to personalized/custom products
Support for continuity fulfillment: In Beta – Will launch Early Q2 next year
Support for auto replenishment: In Beta – Will launch Early Q2 next year
Support for in-store pickup: Yes
Support for ship from store: Yes
Support for ship to store: Yes
Mobile app: yes
Built with responsive/adaptive design? Yes
Third-party site feeds (marketplaces): yes
Fulfillment functionality: distributed order fulfillment capabilities (including split shipments, drop ship integrations, 3PLs, multiple warehouses, stores as warehouses and digital product integrations)
Supports single view of inventory across all sources (DCs, stores, marketplaces, vendors, etc.): yes
Support for international currencies: yes
Support for payment platforms (PayPal, Apple Pay, etc.): Yes
Support for non-U.S. addresses: yes
Digital River Inc.
Digital River Inc.
Digital River Inc.
Web: www.digitalriver.com
Contact: Kristin McKenzie
Customer Information
Total number of supported installations: N/A
Total number of installations on current version: N/A
Average SKU Count: N/A
Average number of orders processed per day (all customers): N/A
Percentage of primarily B2B customers: N/A
Percentage of primarily B2C customers: N/A
Percentage of U.S. vs. international customers: N/A
Percentage of customers doing at least 15% retail: N/A
Percentage of customers that are primarily ecommerce: N/A
Percentage of customers that are omnichannel: N/A
System Information
Full off-the-shelf solution or customization required? Both.
Is it cloud-based, installed or both? Cloud-Based
System Features:
Integrated shopping cart: Yes
Integration with OMS: Yes.
Integration with WMS: N/A
Integration with CRM: Because of Digital River’s end-to-end solution, clients typically leverage the Global Commerce Order Management and Order Fulfillment platform. We also offer extensive APIs to enable integrations to third party platforms and services. We are integrated with SalesForce.com as well.
Support for real-time web order import: Yes
Support for personalized offers: Digital River’s Global Commerce platform allows our customers to personalize experiences using customer data from multiple internal and external sources.
Support for continuity fulfillment: Yes
Support for auto replenishment: Yes
Support for in-store pickup: Digital River’s Global Fulfillment module supports client self-fulfillment which would allow for customers to leverage Global Commerce for in-store pick.
Support for ship from store: No
Support for ship to store: Yes, through partners
Built with responsive/adaptive design? Yes
Third-party site feeds (marketplaces): Yes
Fulfillment functionality: Yes
Supports single view of inventory across all sources (DCs, stores, marketplaces, vendors, etc.): Yes.
Support for international currencies: Yes
Support for payment platforms (PayPal, Apple Pay, etc.): Digital River offers an integrated payment gateway that includes 200+ local payment methods, including online banking options from around the world, including PayPal.
Support for non-U.S. addresses: Digital River accepts orders from shoppers across 244 countries and territories.
E.D.G. Enterprises, Inc
E.D.G. Enterprises, Inc
E.D.G. Enterprises, Inc
Web: e-warehousing.com
Contact: Steve Hunyar
Customer Information
Total Number of Installations: 100+
Total Number of Installations on Current Version: 100+
Average SKU Count: 40,000
Average number of orders processed per day (all customers): 1,000+
Percentage of primarily B2B customers: 90
Percentage of primarily B2C customers: 5
Percentage of U.S. vs. international customers: 100+
Percentage of customers doing at least 15% retail: 5
Percentage of customers that are primarily ecommerce: 7
Percentage of customers that are omnichannel: 10
System Information
Full off-the-shelf solution or customization required? off-the-shelf
Is it cloud-based, installed or both? Both
System Features
Integrated shopping cart: No
Integration with OMS: Yes
Integration with WMS: Yes
Integration with CRM: Yes
Support for real-time web order import: Yes
Support for personalized offers: No
Support for continuity fulfillment: Yes
Support for auto replenishment: Yes
Support for in-store pickup: Yes
Support for ship from store: Yes
Support for ship to store: Yes
Mobile app: Yes
Built with responsive/adaptive design? No
Third-party site feeds (marketplaces): No
Displays all sizes/colors for each SKU in order entry: No
Fulfillment functionality: Yes
Supports single view of inventory across all sources (DCs, stores, marketplaces, vendors, etc.): Yes
Support for international currencies: No
Support for payment platforms (PayPal, Apple Pay, etc.): No
Support for non-U.S. addresses: Yes
Enspire Commerce
Enspire Commerce
Enspire Commerce
Web: www.enspirecommerce.com
Contact: Mike Jackson
Customer Information
Total Number of Installations: 25
Total Number of Installations on Current Version: 25 (Cloud-based version)
Average number of orders processed per day (all customers): 1,000+
Average SKU count (all customers): 15,000
Percentage of Primarily B2B Customers: 25%
Percentage of Primarily B2C Customers: 75%
Percentage of U.S. vs. international customers: 100% US Based
Percentage of customers doing at least 15% retail: 80%
Percentage of customers that are primarily ecommerce: 50%
Percentage of customers that are omnichannel: 50%
System Information:
Is it cloud-based, installed or both? Cloud-based
Full off-the-shelf solution or customization required? Both
System Features
Integrated shopping cart: Yes
Integration with OMS: yes
Integration with WMS: yes
Integration with CRM: Yes, Microsoft
Mobile app: Yes
Built with responsive/adaptive design? Yes
Third-party site feeds (marketplaces): Yes
Displays all sizes/colors for each SKU in order entry: Yes
Supports single view of inventory across all sources (DCs, stores, marketplaces, vendors, etc.): Yes
Support for international currencies: Yes
Support for payment platforms (PayPal, Apple Pay, etc.): Yes
Support for non-U.S. addresses: Yes
Four51
Four51
Four51
Web: www.four51.com
Contact: Sam Madison
Customer Information
Total Number of Installations: >10,000 active sites
Total Number of Installations on Current Version: >10,000 active sites
Average SKU Count: 500 SKUs
Average number of orders processed per day (all customers): >15,000 orders per day
Percentage of primarily B2B customers: 60%
Percentage of primarily B2C customers: 10%
Percentage of U.S. vs. international customers: 95% NA, 4% EMEA, 1% APAC
Percentage of customers doing at least 15% retail: 20%
Percentage of customers that are primarily ecommerce: 30%
Percentage of customers that are omnichannel: 100%
System Information
Full off-the-shelf solution or customization required? Customization required, however, with OrderCloud Accelerators we provide an out-of-the-box starting place. Customizations are quick, easy front-end changes.
Is it cloud-based, installed or both? Cloud-Based
System Features
Integrated shopping cart: Yes
Integration with OMS: Yes
Integration with WMS: Yes
Integration with CRM: Yes
Support for realtime web order import: Yes
Support for personalized offers: Yes
Support for continuity fulfillment: Yes apps
Support for auto replenishment: Yes
Support for instore pickup: Yes
Support for ship from store: Yes
Support for ship to store: Yes
Mobile app: Yes
Built with responsive/adaptive design?: Yes
Third-party site feeds (marketplaces): Yes
Displays all sizes/colors for each SKU in order entry: Yes
Fulfillment functionality: Yes
Supports single view of inventory across all sources (DCs, stores, marketplaces, vendors, etc.): Yes
Support for international currencies: Yes
Support for payment platforms (PayPal, Apple Pay, etc.): Yes
Support for non-U.S. addresses: Yes
IBM
IBM
IBM
Web: www.ibm.com/commerce
Contact: Peter Wharton
Customer Information:
Total number of supported Installations: 1000+
Total number of installations on current version: N/A
Average SKU Count: N/A
Average number of orders processed per day (all customers): NA
Percentage of primarily B2B customers: 29%
Percentage of primarily B2C customers: 63%
Percentage of U.S. vs. international customers: 60% U.S.
Percentage of customers doing at least 15% retail: 71%
Percentage of customers that are primarily ecommerce: 32%
Percentage of customers that are omnichannel: 68%
System Information
Full off-the-shelf solution or customization required: Both
Cloud-based, installed or both: Both
System Features
Integrated shopping cart: Yes
Integration with OMS: Yes
Integration with WMS: Yes
Integration with CRM: Yes
Support for realtime web order import: Yes
Support for personalized offers: Yes
Support for continuity fulfillment: Yes
Support for auto replenishment: Yes
Support for instore pickup: Yes
Support for ship from store: Yes
Support for ship to store: Yes
Mobile app: Yes
Built with responsive/adaptive design?: Yes
Third-party site feeds (marketplaces): Yes
Displays all sizes/colors for each SKU in order entry: Yes
Fulfillment functionality: Yes
Supports single view of inventory across all sources (DCs, stores, marketplaces, vendors, etc.): Yes
Support for international currencies: Yes
Support for payment platforms (PayPal, Apple Pay, etc.): Yes
Support for non-U.S. addresses: Yes
Jagged Peak
Jagged Peak
Jagged Peak
Web: www.jaggedpeak.com
Contact: Asher Bernstein
Customer Information:
Total Number of Supported Installations: 100+
Total Number of Installations on Current Version: All are on latest EDGE version
Average SKU Count: 5K+
Average number of orders processed per day (all customers): 40K
Percentage of primarily B2B customers: +30%
Percentage of primarily B2C customers: +70%
Percentage of U.S. vs. international customers: 85%
Percentage of customers doing at least 15% retail: 95%
Percentage of customers that are primarily ecommerce: 95%
Percentage of customers that are omnichannel: 70%
System Information:
Full off-the-shelf solution or customization required: Both, can be utilized off-the-shelf or customized for client requirements
Cloud-based, installed or both: Cloud-based
System Features:
Integrated shopping cart: Yes
Integration with OMS: Yes
Integration with WMS: Yes
Integration with CRM: Yes
Support for auto replenishment: Yes
Support for instore pickup: Yes
Support for ship from store: Yes
Support for ship to store: Yes
Support for realtime web order import: Yes
Support for personalized offers: Yes
Support for continuity fulfillment: Yes
Mobile app: Yes
Built with responsive/adaptive design?: Yes
Third-party site feeds (marketplaces): Yes
Displays all sizes/colors for each SKU in order entry: Yes
Fulfillment functionality: Yes
Supports single view of inventory across all sources (DCs, stores, marketplaces, vendors, etc.): Yes
Support for international currencies: Yes
Kibo
Kibo
Kibo
Web: http://kibocommerce.com
Contact: Nicole Smith
Customer Information
Total Number of Supported Installations: N/A
Total Number of Installations on Current Version: N/A
Average SKU Count: N/A
Average number of orders processed per day (all customers): N/A
Percentage of primarily B2B customers: N/A
Percentage of primarily B2C customers: N/A
Percentage of U.S. vs. international customers: N/A
Percentage of customers doing at least 15% retail: N/A
Percentage of customers that are primarily ecommerce: N/A
Percentage of customers that are omnichannel: N/A
System information:
Full off-the-shelf solution or customization required: Off-the-Shelf
Cloud-based, Installed or Both: Cloud
System Features:
Integrated shopping cart: Yes
Integration with OMS: Yes
Integration with WMS: Yes
Integration with CRM: Yes
Mobile app: Yes, available through certified partners
Built with responsive/adaptive design? Yes, Native responsive design for mobile web
Third-party site feeds (marketplaces): Yes
Displays all sizes/colors for each SKU in order entry: Yes
Fulfillment functionality: Yes
Supports single view of inventory across all sources (DCs, stores, marketplaces, vendors, etc.): Yes
Support for international currencies: Yes
Support for payment platforms (PayPal, Apple Pay, etc.): Yes
Support for non-U.S. addresses: Yes
Magento
Magento
Magento
Website: https://magento.com/
Contact: Lauren Kido
Customer Information:
Total Number of Supported Installations: N/A
Total Number of Installations on Current Version: N/A
Average SKU Count: N/A
Average number of orders processed per day (all customers): N/A
Percentage of primarily B2B customers: 30%
Percentage of primarily B2C customers: 70%
Percentage of U.S. vs. international customers: NA
Percentage of customers doing at least 15% retail: N/A
Percentage of customers that are primarily ecommerce: N/A
Percentage of customers that are omnichannel: N/A
System Information
Is it cloud-based, installed or both? Cloud-based
Full off-the-shelf solution or customization required? Magento offers customization capabilities that offer merchants the ability to continuously innovate, differentiate and stay ahead of customer expectations. Ultimately, this flexible customization powers and enables differentiated customer experiences that foster loyalty and increase a company’s bottom line.
System Features
Integrated shopping cart: Yes
Integration with WMS: Yes
Integration with CRM: Yes
Support for real-time web order import: Yes
Support for personalized offers: Yes
Support for continuity fulfillment: N/A
Support for auto replenishment: Yes
Support for in-store pickup: Yes
Support for ship from store: Yes
Support for ship to store: Yes
Mobile app: No
Built with responsive/adaptive design? N/A
Third-party site feeds (marketplaces): Yes
Displays all sizes/colors for each SKU in order entry: Yes
Fulfillment functionality: Yes
Supports single view of inventory across all sources (DCs, stores, marketplaces, vendors, etc.): Yes
Support for international currencies: Yes
Support for payment platforms (PayPal, Apple Pay, etc.): PayPal
Support for non-U.S. addresses: Yes
Miva Inc.
Miva Inc.
Miva Inc.
Web: miva.com
Contact: Anthony Bottoli
Customer Information
Total Number of Supported Installations: 3,000
Total Number of Installations on Current Version: 2,500
Average SKU Count: 8,000
Average number of orders processed per day (all customers): 150
Percentage of primarily B2B customers: 30%
Percentage of primarily B2C customers: 30%
Percentage of U.S. vs. international customers: 95% US, 5% International
Percentage of customers doing at least 15% retail: 70%
Percentage of customers that are primarily ecommerce: 60%
Percentage of customers that are omnichannel: 50%
System Information
Full off-the-shelf solution or customization required? Full off the shelf solution, customization is possible but not required.
Is it cloud-based, installed or both? Cloud-based
System Features
Integrated shopping cart: Yes
Support for real-time web order import: Yes
Support for personalized offers: Yes
Support for continuity fulfillment: Yes?
Support for auto replenishment: Yes
Support for in-store pickup: Yes
Support for ship from store: Yes
Support for ship to store: Yes
Built-in OMS functionality: Yes
Integration with OMS: Yes
Integration with WMS: Yes
Integration with CRM: Yes
Mobile app: Yes
Built with responsive/adaptive design? Websites are built using mobile first, adaptive design.
Third-party site feeds (marketplaces): Yes
Displays all sizes/colors for each SKU in order entry: Yes
Fulfillment functionality: Yes
Supports single view of inventory across all sources (DCs, stores, marketplaces, vendors, etc.): Yes
Support for international currencies: Yes
Support for payment platforms (PayPal, Apple Pay, etc.): Yes
Support for non-U.S. addresses: Yes
MNP Media
MNP Media
MNP Media
Web: http://www.mnpthesolution.com
Contact: Scott Karlo
Customer Information
Total Number of Supported Installations: 55
Total Number of Installations on Current Version: 50
Average SKU Count: 3,000
Average number of orders processed per day (all customers): 7,000
Percentage of primarily B2B customers: 0
Percentage of primarily B2C customers: 90
Percentage of hybrid customers: 10
Percentage of U.S. vs. international customers: 2
Percentage of customers doing at least 15% retail: 60
Percentage of customers that are primarily ecommerce: 40
Percentage of customers that are omnichannel: 40
System Information
Full off-the-shelf solution or customization required? Off the shelf but supports customization
Is it cloud-based, installed or both? Both
System Features
Integrated shopping cart: Yes
Support for real-time web order import: Yes
Support for personalized offers: Yes
Support for continuity fulfillment: Yes
Support for auto replenishment: Yes
Support for in-store pickup: Yes
Support for ship from store: Yes
Support for ship to store: Yes
Integration with OMS: Yes
Integration with WMS: Yes (also has Full WMS module)
Integration with CRM: Yes (included in OMS)
Mobile app: No
Built with responsive/adaptive design? N/A
Third-party site feeds (marketplaces): Yes
Displays all sizes/colors for each SKU in order entry: Yes
Fulfillment functionality: Yes
Supports single view of inventory across all sources (DCs, stores, marketplaces, vendors, etc.): Yes
Support for international currencies: Yes
Support for payment platforms (PayPal, Apple Pay, etc.): Yes
Support for non-U.S. addresses: Yes
Morse Data Corporation
Morse Data Corporation
Morse Data Corporation
Web: www.getinorder.com
Contact: James Morse
Customer Information
Total Number of Supported Installations: 47
Total Number of Installations on Current Version: 47
Average SKU Count: 3400
Average number of orders processed per day (all customers): 2500
Percentage of primarily B2B customers: 25%
Percentage of primarily B2C customers: 45%
Percentage of U.S. vs. international customers: 75%
Percentage of customers doing at least 15% retail: 30%
Percentage of customers that are primarily ecommerce: 50%
Percentage of customers that are omnichannel: 75%
System Information
Full off-the-shelf solution or customization required? off-the-shelf but customization is available Is it cloud-based, installed or both? Both
System Features
Integrated shopping cart: Yes
Support for realtime web order import: Yes
Support for personalized offers: Yes
Support for continuity fulfillment: Yes
Support for auto replenishment: Yes
Support for instore pickup: Yes
Support for ship from store: Yes
Support for ship to store: Yes
Integration with OMS: Yes
Integration with WMS: Yes
Integration with CRM: Yes
Mobile app: Yes
Built with responsive/adaptive design?: Yes
Third-party site feeds (marketplaces): Yes
Displays all sizes/colors for each SKU in order entry: Yes
Fulfillment functionality: Yes
Supports single view of inventory across all sources (DCs, stores, marketplaces, vendors, etc.): Yes
Support for international currencies: Yes
Support for payment platforms (PayPal, Apple Pay, etc.): Yes
Support for non-U.S. addresses: Yes
nChannel Inc.
nChannel Inc.
nChannel Inc.
Web: www.nchannel.com
Contact: Shilpa Marano
Customer Information
Total number of supported installations: 162
Total number of installations on current version: 162
Average SKU Count: 10,102
Average number of orders processed per day (all customers): 85
Percentage of primarily B2B customers: 40%
Percentage of primarily B2C customers: 60%
Percentage of U.S. vs. international customers: 98% vs. 2%
Percentage of customers doing at least 15% retail: 33%
Percentage of customers that are primarily ecommerce: 62%
Percentage of customers that are omnichannel: 100%
System Information
Full off-the-shelf solution or customization required? Off-the-shelf
Is it cloud-based, installed or both? Cloud-based
System Features
Integrated shopping cart: Shopify, Magento, Big Commerce, Aspdotnetstorefront
Support for real-time web order import: Yes
Support for personalized offers: No
Support for continuity fulfillment: Yes
Support for real-time web order import: Yes
Support for personalized offers: No
Support for continuity fulfillment: Yes
Integration with OMS: IBM, NetSuite
Integration with WMS: Optional
Integration with CRM: Optional)
Mobile app: Yes
Built with responsive/adaptive design?: Yes
Third-party site feeds (marketplaces): Amazon, eBay
Displays all sizes/colors for each SKU in order entry: Yes
Fulfillment functionality: Direct, Dropship, 3PL
Supports single view of inventory across all sources (DCs, stores, marketplaces, vendors, etc.): Yes
Support for international currencies: Yes
Support for payment platforms (PayPal, Apple Pay, etc.): Yes
Support for non-U.S. addresses: Yes
Netsuite
Netsuite
Netsuite
Web: http://www.netsuite.com/
Contact: Lisa Schwarz
Customer Information
Total Number of Supported Installations: NetSuite has more than 3,200 sites using its eCommerce solution. NetSuite does not differentiate customers who deploy B2C sites versus B2B sites. Often, customers deploy for both.
Total Number of Installations on Current Version: N/A
Average SKU Count: N/A
Average number of orders processed per day (all customers): N/A
Percentage of primarily B2B customers: N/A
Percentage of primarily B2C customers: N/A
Percentage of U.S. vs. international customers: N/A
Percentage of customers doing at least 15% retail: N/A
Percentage of customers that are primarily ecommerce: N/A
Percentage of customers that are omnichannel: N/A
System Information
Full off-the-shelf solution or customization required: Full Off the Shelf
Cloud-based, installed or both: Cloud
System Features
Integrated shopping cart: Yes
Support for real-time web order import: Yes
Support for personalized offers: Yes
Support for continuity fulfillment: Yes
Support for auto replenishment: Yes
Support for in-store pickup: Yes
Support for ship from store: Yes
Support for ship to store: Yes
Integration with OMS: Yes
Integration with WMS: Built in NetSuite WMS, but can integrate to others
Integration with CRM: Built in NetSuite CRM, but can integrate to others
Mobile app: Websites are built with responsive design
Built with responsive/adaptive design? Responsive
Third-party site feeds (marketplaces): Yes
Displays all sizes/colors for each SKU in order entry: Yes
Fulfillment functionality: Yes
Supports single view of inventory across all sources (DCs, stores, marketplaces, vendors, etc.): Yes
Support for international currencies: Yes
Support for payment platforms (PayPal, Apple Pay, etc.): Yes
Support for non-U.S. addresses: Yes
Phoenix Biz Solutions Limited
Phoenix Biz Solutions Limited
Phoenix Biz Solutions Limited
Website: www.phoenixbizsolutions.com
Contact: Sudeep Singh
Customer Information
Total Number of Supported Installations: 8
Total Number of Installations on Current Version: 8
Average SKU Count: 2500
Average number of orders processed per day (all customers): 45,000
Percentage of primarily B2B customers: 50%
Percentage of primarily B2C customers: 20%
Percentage of hybrid customers: 30%
Percentage of U.S. vs. international customers: 70
Percentage of customers doing at least 15% retail: 100%
Percentage of customers that are primarily ecommerce: 20%
Percentage of customers that are omnichannel: 80%
System Information
Full off-the-shelf solution or customization required? both
Is it cloud-based, installed or both? Cloud-based
System Features
Integrated shopping cart: Yes
Support for realtime web order import: Yes
Support for personalized offers: Yes
Support for continuity fulfillment: Yes
Support for auto replenishment: Yes
Support for instore pickup: Yes
Support for ship from store: Yes
Support for ship to store: Yes
Integration with OMS: Yes
Integration with WMS: Yes
Integration with CRM: Yes
Mobile app: Yes
Built with responsive/adaptive design?: Yes
Third-party site feeds (marketplaces): Yes
Displays all sizes/colors for each SKU in order entry: Yes
Fulfillment functionality: Yes
Supports single view of inventory across all sources (DCs, stores, marketplaces, vendors, etc.): Yes
Support for international currencies: Yes
Support for payment platforms (PayPal, Apple Pay, etc.): Yes
Support for non-U.S. addresses: Yes
Pulse Commerce
Pulse Commerce
Pulse Commerce
Web: www.pulsecommerce.com
Contact: Manish Chowdhary
Customer Information
Total Number of Supported Installations: 230
Total Number of Installations on Current Version: 100
Average SKU count: N/A
Average number of orders processed per day (all customers): 50 – 1000 (per customer)
Percentage of primarily B2B customers: 20%
Percentage of primarily B2C customers: 70%
Percentage of U.S. vs. international customers: 90% U.S.
Percentage of customers doing at least 15% retail: 70%
Percentage of customers that are primarily ecommerce: 80%
Percentage of customers that are omnichannel: 30%
System Information
Full off-the-shelf solution or customization required? Full off-the-shelf, but can be customized as wanted
Is it cloud-based, installed or both? Cloud-based
System Features
Integrated shopping cart: Yes
Support for realtime web order import: Yes
Support for personalized offers: Yes
Support for continuity fulfillment: Yes
Support for auto replenishment: Yes
Support for instore pickup: Yes
Support for ship from store: Yes
Support for ship to store: Yes
Built-in OMS functionality: Yes
Integration with OMS: We offer a built-in OMS
Integration with WMS: We offer a built-in WMS
Integration with CRM: We offer a built-in CRM
Mobile app: Yes
Built with responsive/adaptive design?: Yes
Third-party site feeds (marketplaces): Yes
Displays all sizes/colors for each SKU in order entry: Yes
Fulfillment functionality: Yes
Supports single view of inventory across all sources (DCs, stores, marketplaces, vendors, etc.): Yes
Support for international currencies: Yes
Support for payment platforms (PayPal, Apple Pay, etc.): Yes
Support for non-U.S. addresses: Yes
ROC Commerce
ROC Commerce
ROC Commerce
Web: www.roccommerce.com
Contact: ROC Commerce
Customer Information
Total Number of Supported Installations: 1000+
Total Number of Installations on Current Version: N/A
Average SKU Count: 100K
Average Number of orders processed per day (all customers): Thousands processed per day
Percentage of primarily B2B customers: 20%
Percentage of primarily B2C customers: 60%
Percentage of U.S. vs. international customers: 80% U.S. and 20% international
Percentage of customers doing at least 15% retail: 80%
Percentage of customers that are primarily ecommerce: 20%
Percentage of customers that are omnichannel: 65%
System Information
Full off-the-shelf solution or customization required? both
Is it cloud-based, installed or both? Cloud-based
System Features
Integrated Shopping Cart? Yes
Support for real-time web order import: Yes
Support for personalized offers: Yes
Support for continuity fulfillment: Yes
Support for auto replenishment: Yes
Support for in-store pickup: Yes
Support for ship-from-store: Yes
Support for ship-to-store: Yes
Integration with OMS: Yes
Integration with WMS: Yes
Integration with CRM: Yes
Mobile app: Yes
IF YES to Mobile app: built with responsive/adaptive design: Yes
Third-party site feeds (marketplaces?): Yes
Fulfillment functionality: Yes
Supports single view of inventory across all sources (DCs,stores, marketplaces, vendors, etc.): Yes
Support for international currencies?: Yes
Support for payment platforms (PayPay, Apply Pay, etc.): Yes
Support for non-US addresses: Yes
Salesforce
Salesforce
Salesforce
Website: https://www.demandware.com/
Contact: Sales
Customer Information
Total Number of Installations: 1590
Total Number of Installation on Current Version: 1590
Average SKU Count: N/A
Average number of orders processed per day (all customers): N/A
Percentage of primarily B2B customers: N/A
Percentage of primarily B2C customers: N/A
Percentage of U.S. vs. international customers: N/A
Percentage of customers doing at least 15% retail: 100%
Percentage of customers that are primarily ecommerce: N/A
Percentage of customers that are omnichannel: N/A
System Information
Full off-the-shelf solution or customization required? Full Solution, customizable to meet retailers needs
Is it cloud-based, installed or both? Cloud
System Features
Integrated shopping cart: Yes
Support for real-time web order import: Yes
Support for personalized offers: Yes
Support for continuity fulfillment: Yes
Support for auto replenishment: Yes
Support for in-store pickup: Yes
Support for ship from store: Yes
Support for ship to store: Yes
Integration with OMS: Yes
Integration with WMS: Yes
Integration with CRM: Yes
Mobile app: Yes, available through certified partners
Built with responsive/adaptive design? Yes, Native responsive design for mobile web
Third-party site feeds (marketplaces): Yes
Fulfillment functionality: Yes
Supports single view of inventory across all sources (DCs, stores, marketplaces, vendors, etc.): Yes
Support for international currencies: Yes
Support for payment platforms (PayPal, Apple Pay, etc.): Yes
Support for non-U.S. addresses: Yes
SFG
SFG
SFG
Web: SFGnetwork.com
Contact: Brent Harris
Customer Information
Total Number of Installations: 52
Total Number of Installation on Current Version: 52
Average SKU Count: 284
Average number of orders processed per day (all customers): 15,400
Percentage of Primarily B2B Customers: 10%
Percentage of Primarily B2C Customers: 80%
Percentage of U.S. -vs- International Customers: 100% U.S.
Percentage of Customers Doing at Least 15% Retail: 0%
Percentage of Customers that are Primarily Ecommerce: 30%
Percentage of Customers that are Primarily Omnichannel: 70%
System Information
Is it cloud-based, installed or both? Proprietary cloud-based solution
Full off-the-shelf solution or customization required? Both available
System Features
Integrated shopping cart: Integrates with both standard and custom shopping carts
Support for real-time web order import: Yes
Support for personalized offers: Yes
Support for continuity fulfillment: Yes
Support for auto replenishment: YesSupport for in-store pickup: Yes
Support for ship from store: Yes
Support for Ship to Store: Yes
Mobile App: No
Built with responsive/adaptive design: Yes
Third-Party Feeds(Marketplaces): Yes
Fulfillment Functionality: Yes
Supports single view of inventory across all sources (DCs, stores, marketplaces, vendors, etc.): Yes
Support for international currencies: No Support for payment platforms (PayPal, Apple Pay, etc.): yes
Support for Non-U.S. Addresses: Yes.
ShopSnapLLC
ShopSnapLLC
ShopSnapLLC
Web: http://shopsnap.io/
Contact: Gal Ratner
Customer Information
Total Number of Installations: 20,000
Total Number of Installations on Current Version: 20,000
Average SKU Count: 5,000
Average number of orders processed per day (all customers): 80
Percentage of primarily B2B customers: 30
Percentage of primarily B2C customers: 50
Percentage of U.S. vs. international customers: 80/20
Percentage of customers doing at least 15% retail: 75
Percentage of customers that are primarily ecommerce: 50
Percentage of customers that are omnichannel: 10
System Information
Full off-the-shelf solution or customization required? Off the shelf
Is it cloud-based, installed or both? Cloud based
System Features
Integrated shopping cart: Yes
Support for real-time web order import: Yes
Support for personalized offers: Yes
Support for continuity fulfillment: Yes
Support for auto replenishment: Yes
Support for in-store pickup: yes
Support for ship from store: Yes
Support for ship to store: Yes
Built-in OMS functionality: Yes
Integration with OMS: Yes
Integration with WMS: Yes
Integration with CRM: Yes
Mobile app: No
Built with responsive/adaptive design? Yes
Third-party site feeds (marketplaces): Yes
Displays all sizes/colors for each SKU in order entry: Yes
Fulfillment functionality: Yes
Supports single view of inventory across all sources (DCs, stores, marketplaces, vendors, etc.): Yes
Support for international currencies: Yes
Support for payment platforms (PayPal, Apple Pay, etc.): Yes
Support for non-U.S. addresses: Yes
SimOneEMS
SimOneEMS
SimOneEMS
Web: www.sim1ems.com
Contact: Ikey Bahar
Customer Information
Total Number of Installations: 5
Total Number of Installations on Current Version: 5
Average SKU Count: 2500
Average number of orders processed per day (all customers): 300
Average SKU count (all customers): 2500
Percentage of primarily B2B customers: 15%
Percentage of primarily B2C customers: 85%
Percentage of U.S. vs. international customers: 99%
Percentage of customers doing at least 15% retail: 15%
Percentage of customers that are primarily ecommerce: 85%
Percentage of customers that are omnichannel: 10%
System Information
Full off-the-shelf solution or customization required? Off the Shelf Solution that is customizable
Is it cloud-based, installed or both? Both
System Features
Integrated shopping cart: Yes
Support for realtime web order import: Yes
Support for personalized offers: Yes
Support for continuity fulfillment: Yes
Support for auto replenishment: Yes
Support for instore pickup: Yes
Support for ship from store: Yes
Support for ship to store: Yes
Integration with OMS: Yes
Integration with WMS: Yes
Integration with CRM: Yes
Mobile app: No
Built with responsive/adaptive design?: N/A
Third-party site feeds (marketplaces): Yes
Displays all sizes/colors for each SKU in order entry: Yes
Fulfillment functionality: Yes
Supports single view of inventory across all sources (DCs, stores, marketplaces, vendors, etc.): Yes
Support for international currencies: N
Support for payment platforms (PayPal, Apple Pay, etc.): Yes
Support for non-U.S. addresses: Yes
Singularity
Singularity
Singularity
Web: http://www.s1commerce.com
Contact: Sara Curry
Customer Information
Total Number of Installations: 21
Total Number of Installations on Current Version: 21
Average SKU Count: 252,000
Average number of orders processed per day (all customers): 300
Average SKU count (all customers): 252,000
Percentage of primarily B2B customers: 52%
Percentage of primarily B2C customers: 14%
Percentage of U.S. vs. international customers: 100
Percentage of customers doing at least 15% retail: 48%
Percentage of customers that are primarily ecommerce: 80%
Percentage of customers that are omnichannel: 67%
System Information
Full off-the-shelf solution or customization required? Off the Shelf Solution that is customizable
Is it cloud-based, installed or both? Both
System Features:
Integrated shopping cart: Yes
Support for realtime web order import: Yes
Support for personalized offers: Yes
Support for continuity fulfillment: Yes
Support for auto replenishment: Yes
Support for instore pickup: Yes
Support for ship from store: Yes
Support for ship to store: Yes
Integration with OMS: Yes
Integration with WMS: Yes
Integration with CRM: Yes
Mobile app: No
Built with responsive/adaptive design?: N/A
Third-party site feeds (marketplaces): Yes
Displays all sizes/colors for each SKU in order entry: Yes
Fulfillment functionality: Yes
Supports single view of inventory across all sources (DCs, stores, marketplaces, vendors, etc.): Yes
Support for international currencies: No
Support for payment platforms (PayPal, Apple Pay, etc.): Yes
Support for non-U.S. addresses: Yes
SiteForm.com
SiteForm.com
SiteForm.com
Web: www.SiteForm.com
Contact: John Deneen
Customer Information
Total Number of Installations: 48
Total Number of Installations on Current Version: 10
Average SKU Count: 800
Average number of orders processed per day (all customers): 1100
Percentage of primarily B2B customers: 0
Percentage of primarily B2C customers: 90
Percentage of U.S. vs. international customers: 100
Percentage of customers doing at least 15% retail: 0
Percentage of customers that are primarily ecommerce: 75
Percentage of customers that are omnichannel: 75
System Information
Full off-the-shelf solution or customization required? Customization
Is it cloud-based, installed or both? Cloud
System Features
Integrated shopping cart: Yes
Support for real-time web order import: No
Support for personalized offers: Yes
Support for continuity fulfillment: Yes
Support for auto replenishment: Yes
Support for in-store pickup: Yes
Support for ship from store: Yes
Support for ship to store: Yes
Integration with OMS: Yes
Integration with WMS: Yes
Integration with CRM: Yes
Mobile app: Sites are built using responsive design
Built with responsive/adaptive design? Yes
Third-party site feeds (marketplaces): Yes
Displays all sizes/colors for each SKU in order entry: Yes
Fulfillment functionality: No
Supports single view of inventory across all sources (DCs, stores, marketplaces, vendors, etc.): No
Support for international currencies: No
Support for payment platforms (PayPal, Apple Pay, etc.): yes
Support for non-U.S. addresses: Yes
Solid Commerce
Solid Commerce
Solid Commerce
Web: www.solidcommerce.com
Contact: Erik Simon
Customer Information
Total Number of Installations: N/A
Total number of Installations on Current Version: N/A
Average number of orders processed per day (all customers) : 100,000+
Average SKU Count: 25,000
Percentage of B2B Customers: 10%
Percentage of B2C Customers: 70%
Percentage of U.S. vs International Customers: N/A
Percentage of Customer that are primarily Ecommerce: 80%
Percentage of customers that are omnichannel: 100%
System Information
Is it cloud-based, installed or both?: Cloud-based
Full off-the-shelf solution or customization required?: Off the shelf
System Features:
Integrated Shopping Cart: Yes, Big Commerce, Shopify, Woo-Commerce, Volusion, PrestaShop, Magento, 3DCart
Support for real time web-order import: Yes
Support for personalized offers: Yes
Support for continuity fulfillment: Yes
Support for auto replenishment: N/A
Support for in-store pickup: Yes
Support for ship-from store: Yes
Support for ship-to-store: Yes
Integration with OMS: Yes
Integration with WMS: Yes
Integration with WCS: Yes
Integration with CRM: Yes
Shared database for web, call center, stores: Yes
Mobile App:
Built with responsive/adaptive design?: No
Third-party site feeds (marketplaces): Yes
Fulfillment functionality: Yes
Supports single view of inventory across all sources ( DCs, stores, marketplaces, vendors etc.) Yes
Support for international currencies: Yes
Support for payment platforms (Paypal, Apple Pay, etc.) Yes
Support for Non-U.S. addresses: Yes
Symphony Commerce
Symphony Commerce
Symphony Commerce
Web: https://www.symphonycommerce.com
Contact: Michael Krakaris
Customer Information
Total Number of Installations: 52
Total Number of Installations on Current Version: 52
Average SKU Count: 2000+
Average number of orders processed per day (all customers): 5000+
Percentage of primarily B2B customers: 30%
Percentage of primarily B2C customers: 40%
Percentage of U.S. vs. international customers: 98% U.S customers
Percentage of customers doing at least 15% retail: 60%
Percentage of customers that are primarily ecommerce: 40%
Percentage of customers that are omnichannel: 30%
System Information
Full off-the-shelf solution or customization required?: Customization is required for business rules, shipping and fulfillment rules across the catalog, ordering and fulfillment engine. customer requirements.
Is it cloud-based, installed or both?: Our service is 100% cloud-based.
System Features
Integrated shopping cart: Yes, our shopping cart is seamless integrated into our OMS.
Support for real-time web order import: Yes
Support for personalized offers: Yes
Support for continuity fulfillment: Yes
Support for auto replenishment: Yes
Support for in-store pickup: This is in our roadmap but we do not have this feature today.
Support for ship from store: We can do ship from store through our multi-warehouse set up.
Support for ship to store: Not currently, but it will be developed alongside ship-from-store in the near future.
Integration with OMS: We have our own proprietary OMS native to the platform but businesses can choose to integrate with their own OMS.
Integration with WMS: Yes
Integration with WCS: No
Integration with CRM: Yes
Shared database for web, call center, stores: Yes
Mobile app: No
Built with responsive/adaptive design?: Yes
Third-party site feeds (marketplaces): Yes
Fulfillment functionality: Yes
Supports single view of inventory across all sources (DCs, stores, marketplaces, vendors, etc.): Yes
Support for international currencies: Currently in development, with a view to launch support for international currencies by Q3 2016.
Support for payment platforms (PayPal, Apple Pay, etc.): Yes
Support for non-U.S. addresses: Yes
True Commerce
True Commerce
True Commerce
Web: www.truecommerce.com
Contact: Alex Gile
Customer Information
Total Number of Installations: 800
Total Number of Installations on Current Version: 800
Average SKU Count: 1,000
Average number of orders processed per day (all customers): 1,000
Percentage of primarily B2B customers: 25%
Percentage of primarily B2C customers:45%
Percentage of U.S. vs. international customers: 95% U.S.
Percentage of customers doing at least 15% retail: 80%
Percentage of customers that are primarily ecommerce: 50%
Percentage of customers that are omnichannel: 40%
System Information
Full off-the-shelf solution or customization required? Can be both
Is it cloud-based, installed or both? Cloud-Based
System Features
Integrated shopping cart: yes
Support for real-time web order import: Yes
Support for personalized offers: Yes
Support for continuity fulfillment: Yes
Support for auto replenishment: Yes
Support for in-store pickup: Yes
Support for ship from store: Yes
Support for ship to store: Yes
Integration with OMS: Yes
Integration with WMS: Yes
Integration with CRM: Yes
Mobile app: Yes
Built with responsive/adaptive design? Yes
Third-party site feeds (marketplaces): Yes
Displays all sizes/colors for each SKU in order entry: Yes
Fulfillment functionality: Yes
Supports single view of inventory across all sources (DCs, stores, marketplaces, vendors, etc.): Yes
Support for international currencies: Yes
Support for payment platforms (PayPal, Apple Pay, etc.): Yes
Support for non-U.S. addresses: Yes
VTex Commerce Cloud Software
VTex Commerce Cloud Software
VTex Commerce Cloud Software
Web: http://en.vtex.com
Contact: Alexandre Soncini.
Customer Information
Total Number of Installations: 2,000
Total Number of Installations on Current Version: 2,000
Average number of orders processed per day (all customers): 44,000
Average SKU count (all customers): 5,000,000
Percentage of primarily B2B customers: around 5%
Percentage of primarily B2C customers: around 85%
Percentage of U.S. vs. international customers: less then 5%
Percentage of customers doing at least 15% retail: around 90%
Percentage of customers that are primarily ecommerce: around 10%
Percentage of customers that are omnichannel: around 50%
System Information
Full off-the-shelf solution or customization required? Back-end is COTS and Front-end customizable
Is it cloud-based, installed or both? Cloud-based
System Features
Integrated shopping cart: Yes
Support for real-time web order import: Yes
Support for personalized offers: Yes
Support for continuity fulfillment: Yes
Support for auto replenishment: Yes
Support for instore pickup: Yes
Support for ship from store: Yes
Support for ship to store: Yes
Built-in OMS functionality: Yes
Integration with OMS: Yes
Mobile app: Yes
Built with responsive/adaptive design?: Yes
Third-party site feeds (marketplaces): Yes
Displays all sizes/colors for each SKU in order entry: Yes
Fulfillment functionality: Yes
Supports single view of inventory across all sources (DCs, stores, marketplaces, vendors, etc.): Yes
Support for international currencies: Yes
Support for payment platforms (PayPal, Apple Pay, etc.): Yes
Support for non-U.S. addresses: Yes
WebLinc Commerce
WebLinc Commerce
WebLinc Commerce
Web: www.weblinc.com
Contact: Chris Ferina
Customer Information
Total Number of Installations: 63
Total Number of Installations on Current Version: 6
Average SKU Count: 34,000
Average number of orders processed per day (all customers): 15,500
Percentage of primarily B2B customers: 13% (basically all clients also offer B2C)
Percentage of primarily B2C customers: 87%
Percentage of U.S. vs. international customers: 95% US, 5% International
Percentage of customers doing at least 15% retail: 100%
Percentage of customers that are primarily ecommerce: 100%
Percentage of customers that are omnichannel: 30%
System Information
Full off-the-shelf solution or customization required? Full. Customizations offered and provided by WebLinc.
Is it cloud-based, installed or both? Cloud-based
System Features
Integrated shopping cart: Yes
Support for real-time web order import: Yes
Support for personalized offers: Yes
Support for continuity fulfillment: Yes
Support for auto replenishment: Yes
Support for in-store pickup: Yes
Support for ship from store: Yes
Support for ship to store: Yes
Integration with OMS: Yes
Integration with WMS: Yes
Integration with CRM: Yes
Mobile app: Yes, available through certified partners
Built with responsive/adaptive design? Yes, Native responsive design for mobile web
Third-party site feeds (marketplaces): Yes
Displays all sizes/colors for each SKU in order entry: Yes
Fulfillment functionality: No
Supports single view of inventory across all sources (DCs, stores, marketplaces, vendors, etc.): No
Support for international currencies: Yes
Support for payment platforms (PayPal, Apple Pay, etc.): Yes
Support for non-U.S. addresses: Yes
Wolverine Solutions Group
Wolverine Solutions Group
Wolverine Solutions Group
Web: www.wolverinemail.com
Contact: Robert White
Customer Information
Total Number of Installations: 15
Total Number of Installations on Current Version: 10
Average SKU Count: 1000+
Average number of orders processed per day (all customers): 1000+
Percentage of primarily B2B customers: 45%
Percentage of primarily B2C customers: 55%
Percentage of hybrid customers: 0
Percentage of U.S. vs. international customers: 95% / 5%
Percentage of customers doing at least 15% retail: 60%
Percentage of customers that are primarily ecommerce: 25%
Percentage of customers that are omnichannel: <10%
System Information
Full off-the-shelf solution or customization required? Off-the-shelf with many standard features and flexibility (with customization) depending upon site requirements.
Is it cloud-based, installed or both? Cloud
System Features
Integrated shopping cart: Yes
Support for real-time web order import: Yes
Support for personalized offers: Yes
Support for continuity fulfillment: Yes
Support for auto replenishment: Yes
Support for in-store pickup: Yes
Support for ship from store: Yes
Support for ship to store: Yes
Integration with OMS: Yes
Integration with WMS: Yes
Integration with CRM: Yes
Shared database for web, call center, stores: Yes
Mobile app: Yes
Built with responsive/adaptive design? Yes
Third-party site feeds (marketplaces): Yes
Displays all sizes/colors for each SKU in order entry: Yes
Fulfillment functionality: Yes
Supports single view of inventory across all sources (DCs, stores, marketplaces, vendors, etc.): Yes
Support for international currencies: No
Support for payment platforms (PayPal, Apple Pay, etc.): Yes
Support for non-U.S. addresses: Yes